AFTER SALES & WARRANTY

After Sales & Warranty From Neta

Filled with confidence with after-sales service. Standard quality ready to receive attentive service from the staff and a team of expert technicians at all Neta service centers

More Confidence with Longer Warranty

EV High Voltage Part Warranty

8 years or Up to 180,000 km*
(whichever comes first)

General Part Warranty

5 years or Up to 150,000 km*
(whichever comes first)

Body Warranty

10 years or Up to 200,000 km*
(whichever comes first)

EV High Voltage Part Warranty

Vehicle controller assembly, motor controller assembly, drive motor assembly, battery pack assembly,  Resolver, high voltage relay, BMS system.

General Parts Warranty

Vacuum pump assembly, vehicle-mounted charger assembly, electric air conditioning compressor assembly, electric steering column with intermediate shaft assembly, mechanical steering gear with tie rod assembly, external harness charging port assembly, MCU power cable assembly, slow charging port and harness assembly, HVAC assembly, electronic water pump assembly, reducer assembly, radiator assembly, gas spring body, condenser assembly, cooling fan assembly, radiator fan assembly, indoor floor harness assembly, camera, audio/video host assembly, instrument cluster assembly, headlamp assembly, tail lamp assembly, rearview mirror assembly, front dust damper cover, vacuum tank, brake caliper assembly, brake drum, brake disc, tweeter assembly, coil spring, Lower swing arm assembly, constant velocity universal joint drive shaft assembly, rear shock absorber assembly, front strut assembly, glass assembly, power assembly frame beam assembly.

Body Warranty

Body in white frame assembly, longitudinal beam assembly, cross beam assembly, door assembly.

Consumable Parts Warranty

Class A
1 year/20,000 KM

Battery, Smart key battery

Consumable Parts Warranty

Class B
6 months/5,000 KM

Brake friction plate, filter screen, tire, bulb, wiper blade, fuse and common relay (excluding centralized control unit).